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Hi, my firefox5 dont start anymore, maybe because of zynga toolbar, a firefox5 reinstall didnt solve the problem, what shall i do? thanks

BxL21
BxL21
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Hi, I had some problem with zynga toolbar, sometimes it made Firefox4 crashed, but it was OK after FF4 restart. Yesterday I have downloaded FF5, had that crash again (something about a javascript, a window came out, and said wait for script, or stop the script). Since then I cant restart FF5, it freezes immediately, i cant remove the zynga toolbar. Tried a FF5 remove with keeping my personal informations and settings of FF (I need them, dont want to erase everything). After the FF5 reinstall, the problem is the same. Cant start FF5, it freezes. What shall I do? Thanks for helping

Hi, I had some problem with zynga toolbar, sometimes it made Firefox4 crashed, but it was OK after FF4 restart. Yesterday I have downloaded FF5, had that crash again (something about a javascript, a window came out, and said wait for script, or stop the script). Since then I cant restart FF5, it freezes immediately, i cant remove the zynga toolbar. Tried a FF5 remove with keeping my personal informations and settings of FF (I need them, dont want to erase everything). After the FF5 reinstall, the problem is the same. Cant start FF5, it freezes. What shall I do? Thanks for helping

Alla svar (1)

Matt Brubeck
Matt Brubeck
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Please try starting Firefox in safe mode. This will disable any add-ons that might be causing the problem.