Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I downloaded Firefox 4 and now I can't hear Colorado Public Radio streaming. If I open cpr.org with windows explorer it works fine

LeonardNelson
LeonardNelson
more options

I am using a desktop HP TouchSmart 507I with Vista operating system. This website Colorado cpr.org worked fine using the previous version of Firefox. I hear nothing when streaming the news or the classical music options.

I am using a desktop HP TouchSmart 507I with Vista operating system. This website Colorado cpr.org worked fine using the previous version of Firefox. I hear nothing when streaming the news or the classical music options.

Alla svar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Oh my, good timing to listen to the news!!

Does the Flash player bar appear to play, but you don't hear audio, or does nothing happen when you click play? If it's not muted, and other Flash sites work, I'm not sure why it wouldn't work well on cpr.org.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

2. If needed, delete the site's cookies

right-click the page, choose View Page Info > Security > "View Cookies"

Then reload the page and try again.

Any progress?

LeonardNelson
LeonardNelson Frågans ägare
more options

Thanks Much. It worked and now I am listening to the news.