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while trying to install firefox I get prompted to first close firefox before install can continue. what do I do????

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wawa29
wawa29
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I was having problems with firefox so I did a program uninstall. Then I tried to reinstall firefox but I kept getting prompted to first close firefox. I made sure all programs were closed and still no luck. I suspect that internet explorer is preventing me from installing firefox. What can I do to bypass internet explorer because I prefer to work through firefox?

sincerely wawa29

I was having problems with firefox so I did a program uninstall. Then I tried to reinstall firefox but I kept getting prompted to first close firefox. I made sure all programs were closed and still no luck. I suspect that internet explorer is preventing me from installing firefox. What can I do to bypass internet explorer because I prefer to work through firefox? sincerely wawa29

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usefulbells
usefulbells
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Do you have the firefox preloader program? If so, right click the icon and left click on "unload firefox."