We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

C and H keys won't work unless I use the shift button. How can I fix this?

  • 1 svar
  • 28 har detta problem
  • 6 visningar
  • Senaste svar av cor-el

more options

Now the 'V' button no longer works unless I use the shift key. I do not enjoy having to switch back and forth between cap-locks on and cap-locks off.

Now the 'V' button no longer works unless I use the shift key. I do not enjoy having to switch back and forth between cap-locks on and cap-locks off.

Alla svar (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")