Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

moving thunderdbird data to new computer (windows 11)

  • 3 svar
  • 0 har detta problem
  • 1 visning
  • Senaste svar av david

more options

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instructions. "Choose to replace your current data when prompted." However, this screen does not appear. I open Thunderbird, but then only the screen to enter the email data appears. So Thunderbird does not open with complete data. What do I do? I'm wrong.

Greetings Jos Rullenraad

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instructions. "Choose to replace your current data when prompted." However, this screen does not appear. I open Thunderbird, but then only the screen to enter the email data appears. So Thunderbird does not open with complete data. What do I do? I'm wrong. Greetings Jos Rullenraad

Alla svar (3)

more options

Hi, I believe you need to point Thunderbird to your (new) profile location. This is described here: https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_restoring-to-a-different-location

Please let me know if this helped!

more options

i did this and it did not work

more options

Do you still have the old computer? If so, it's easier to start over than attempt to fix whatever you did. I do not know what steps you followed, but these work every time: - on old PC, with thunderbird not running, copy c:\users\<yourid>\appdata\roaming\thunderbird to USB stic - on new PC, with thunderbird installed but not running

  copy the thunderbird folder on USB stick to c:\users|<yourid>\appdata\roaming to overwrite the existing thunderbird folder

- restart thunderbird and everything should be there.