Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why can I not use Relay on my Android device.

  • 4 svar
  • 0 har detta problem
  • 26 visningar
  • Senaste svar av TyDraniu

more options

Am I wasting money if I can only use Relay on my computer?

Am I wasting money if I can only use Relay on my computer?

Alla svar (4)

more options

It should be working. What are the symptoms of this issue? What is happening?

more options

When I go to the websit


https://addons.mozilla.org/en-US/firefox/addon/private-relay/


the 'Add to Firefox" is grayed out and it says "To find add-on compatible with Firefox . . ." Note that I have signed into my account at this point. I have tried it with Firefox beta and with Firefox Nightly.

more options

That Extension is for desktop Firefox as it does not say it is compatible with Android Firefox on https://addons.mozilla.org/firefox/addon/private-relay/versions/

A search for Relay in the Extensions for Android Firefox section does not have a result for Firefox Relay https://addons.mozilla.org/android/search/?q=Relay

on FAQ in https://relay.firefox.com/

Can I use Relay on other browsers or my mobile device? Yes, you can generate ⁨Relay⁩ masks on other browsers or mobile devices simply by logging in to your ⁨Relay⁩ dashboard.

Also since you are using one of Mozilla's premium products you should post in the Firefox Relay section https://support.mozilla.org/en-US/ using https://support.mozilla.org/en-US/questions/new/relay/form as this section you posted thread in is for the Android Firefox web browser.

https://support.mozilla.org/en-US/kb/how-do-i-contact-support-relay-premium

Ändrad av James

more options