We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Bookmark backup not loading

  • 1 svar
  • 0 har detta problem
  • 2 visningar
  • Senaste svar av pgtjr

more options

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them:

"Unable to process the backup file."

I have found the file location, but even trying to do it manually gives the same error.

Is this a bug from the new update?

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them: "Unable to process the backup file." I have found the file location, but even trying to do it manually gives the same error. Is this a bug from the new update?

Vald lösning

Issue solved by restarting. Lost all the tabs I had open in one window (which is what I was afraid of), but the bookmarks are back. Oh well, I guess I didn't need to look at those things anyway, or i'll find them again.

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

more options

Vald lösning

Issue solved by restarting. Lost all the tabs I had open in one window (which is what I was afraid of), but the bookmarks are back. Oh well, I guess I didn't need to look at those things anyway, or i'll find them again.