We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox 84.0.1 logs out on Big Sur every time you close it

  • 2 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av SHANKS

SHANKS
SHANKS
more options

Hi there

New Mac Book Pro M1 running Big Sur 11.1

Firefox is being a nightmare. Forgets everything. Logs out of everything. Logs out of Firefox itself everytime I quit. So everytime i open firefox I have to sign in to Google (my homepage), BUT... because it has also logged me out of Firefox itself, I have to enter a very long password each time. Sooooo boring.

What is going on? Is this really apple not wanting people to use anything other than safari?

Any help gratefully received

Hi there New Mac Book Pro M1 running Big Sur 11.1 Firefox is being a nightmare. Forgets everything. Logs out of everything. Logs out of Firefox itself everytime I quit. So everytime i open firefox I have to sign in to Google (my homepage), BUT... because it has also logged me out of Firefox itself, I have to enter a very long password each time. Sooooo boring. What is going on? Is this really apple not wanting people to use anything other than safari? Any help gratefully received

Alla svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file.

Open the Firefox Disk Images file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Images, but instead drag it out of the DMG folder.

You can check if there are no longer used profiles that you may want to remove because of this. Note that Firefox uses two locations for the Firefox profile folder, so you need to look at both location.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • ~/Library/Application Support/Firefox/Profiles/<profile>

In Mac OS X v10.7 and later, the "~/Library" folder in the Home directory is a hidden folder.

SHANKS
SHANKS Frågans ägare
more options

Thank you SO much for that. Working now. And no longer have the firefox 'drive' on my desktop. Makes sense.

Re: the redundant profiles, I don't know what I'm looking at. There's 9 folders in the profiles folder. Don't know which I would need to delete. Screenshot attached.

Cheers for your help