We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox repeatedly crashing

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Paul

wlmeck
wlmeck
more options

I have a Samsung S4 phone. Yes, I know it's old, but I plan to use it until it doesn't work anymore. Firefox keeps crashing on my phone. I hop u aren't going to say that the newest version won't work properly on my phone. I already deinstalled the app and reinstalled it. Anything else I can do? I'm on a fixed income and I can't discard a phone that works properly for this reason. Thanks, WMeck

I have a Samsung S4 phone. Yes, I know it's old, but I plan to use it until it doesn't work anymore. Firefox keeps crashing on my phone. I hop u aren't going to say that the newest version won't work properly on my phone. I already deinstalled the app and reinstalled it. Anything else I can do? I'm on a fixed income and I can't discard a phone that works properly for this reason. Thanks, WMeck

Alla svar (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I think I should be able to help.

Open the Android settings app and select Applications. Find Firefox and clear the cache (do not clear data).

You also want to do this for other apps on your device and maybe uninstall those that you do not use.

This will all help Firefox for Android run better on your device.