We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

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Cannot get App Store to let me download the app

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  • Senaste svar av NoahSUMO

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I go to App Store - did FF Click on OPEN It opens my Twitter account Go back to AppStore Etc Etc At least ten times Tried other approaches...all lead to Twitter

Have put way too much time into this, no rely from a PERSON

I go to App Store - did FF Click on OPEN It opens my Twitter account Go back to AppStore Etc Etc At least ten times Tried other approaches...all lead to Twitter Have put way too much time into this, no rely from a PERSON

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I'm sorry you didn't get a reply sooner. Much of our support here is provided by a community of very knowledgeable and helpful volunteers. It's also the holidays so some may be taking time off for that.

That App Store loop you described sounds very odd & concerning. Have you run an antivirus just to make sure nothing bad is at play?

Installing Firefox from the App Store should only install that app. Do you happen to know what version of iOS you are on?

Check here: