Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

After FF 63 update, disqus website scrolls to top of page after making a post

  • 1 svar
  • 1 har detta problem
  • 2 visningar
  • Senaste svar av FredMcD

DatSquirrel
DatSquirrel
more options

Firefox 63.0.1 (32 Bit), Windows 7, Dell Optiplex 755 After the auto update of Firefox, when posting on DISQUS, after hitting the post button FF scrolls to the beginning of the page. This has never happened before and I can't find any advice from anyone, but I know a lot of folks on DISQUS are having this issue. No hardware changes have been made to my computer in over 2 years.

I tried Firefox in safe mode and it made no difference.

Thanks in advance.

Firefox 63.0.1 (32 Bit), Windows 7, Dell Optiplex 755 After the auto update of Firefox, when posting on DISQUS, after hitting the post button FF scrolls to the beginning of the page. This has never happened before and I can't find any advice from anyone, but I know a lot of folks on DISQUS are having this issue. No hardware changes have been made to my computer in over 2 years. I tried Firefox in safe mode and it made no difference. Thanks in advance.

Alla svar (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}