Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

After the update to Firefox Quantum, the content of Recycle Bin (deleted e-mails) in page https://mail.hol.gr cannot be cleared

  • 1 svar
  • 1 har detta problem
  • 7 visningar
  • Senaste svar av FredMcD

more options

After the update to Firefox Quantum, the content of Recycle Bin (deleted e-mails) in page https://mail.hol.gr cannot be cleared. My O/S is Windows 10 Pro. Firefox edition: 59.0.1 The problem doesn't exist with other browsers and/or Firefox editions earlier than 54.

After the update to Firefox Quantum, the content of Recycle Bin (deleted e-mails) in page https://mail.hol.gr cannot be cleared. My O/S is Windows 10 Pro. Firefox edition: 59.0.1 The problem doesn't exist with other browsers and/or Firefox editions earlier than 54.

Alla svar (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While you are in Safe Mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}