Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why can't I see most of the text on my Facebook page and when I run google searchs?

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Shadow110

more options

When I open Firefox, my home page is Facebook. Since the last update, this opens with almost nothing visible. Photos become visible along with a little of the writing if I run my cursor over the page, but most of the text remains hidden. When I do google searchs, the same thing happens. I have tried reopening in another tab, but it does the same thing. How can I fix this?

https://screenshots.firefox.com/7QddBDJazgZmWUWF/www.facebook.com

When I open Firefox, my home page is Facebook. Since the last update, this opens with almost nothing visible. Photos become visible along with a little of the writing if I run my cursor over the page, but most of the text remains hidden. When I do google searchs, the same thing happens. I have tried reopening in another tab, but it does the same thing. How can I fix this? https://screenshots.firefox.com/7QddBDJazgZmWUWF/www.facebook.com

Vald lösning

Hi, there appears to be an issue that only affects users who have turned off Cleartype Font rendering within their Windows Settings. So a workaround for the moment would either be to turn Cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings Recommend turning Clearfont on if it is the issue.

Please let us know if this solved your issue or if need further assistance.

Läs svaret i sitt sammanhang 👍 1

Alla svar (1)

more options

Vald lösning

Hi, there appears to be an issue that only affects users who have turned off Cleartype Font rendering within their Windows Settings. So a workaround for the moment would either be to turn Cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings Recommend turning Clearfont on if it is the issue.

Please let us know if this solved your issue or if need further assistance.