Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Many video's don't play correctly

  • 3 svar
  • 5 har detta problem
  • 16 visningar
  • Senaste svar av FredMcD

more options

Running Windows 10 w/8GB RAM. NVIDIA Graphics Card. Video's on Facebook frequently will play the audio but no video, or the video appears then stops almost immediately and other times the video will play for several seconds then stops. Sometimes the audio continues to play and occasionally the video will start later. Other times I get audio only and just a black screen with no video at all. It's very irritating. Any suggestions on what the problem is and how I can fix it? Thank you!

Running Windows 10 w/8GB RAM. NVIDIA Graphics Card. Video's on Facebook frequently will play the audio but no video, or the video appears then stops almost immediately and other times the video will play for several seconds then stops. Sometimes the audio continues to play and occasionally the video will start later. Other times I get audio only and just a black screen with no video at all. It's very irritating. Any suggestions on what the problem is and how I can fix it? Thank you!

Alla svar (3)

more options

Vald lösning

more options

I updated the Nvidia drivers and that seems to have solved the problem. Thank you!

more options

Glad to help. Safe Surfing.