Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

the last few reports aremultiple crashes daily. support asked to send him last few crash reports which I did and he didn't even respond! :

  • 1 svar
  • 3 har detta problem
  • 3 visningar
  • Senaste svar av philipp

florey
florey
more options

firefox crashes multiple times a day. mostly it happens when I ttempt to attach a file to an email. I contacted support who asked me to copy and send him (via reply to his email) the last few crash reports which I did. he then never even responded! can you please tell me how to stop these multiple crashes? bp-0cceb6b5-2910-498c-bf51-7defd2161207 12/7/16 5:58 AM bp-ae956b25-d0fc-4028-97f1-fd8042161128 11/28/16 12:41 PM E75DDEBC-799A-43B1-8217-0974A0434DBB 11/25/16 5:18 PM bp-28db87a4-7de4-40a4-b829-893e92161122 11/22/16 10:01 AM bp-0e4c506b-af0b-4c0e-a02a-e98362161122 11/21/16 6:39 PM bp-7fd7c974-524c-4cd4-8dfa-9b7462161116 11/15/16 10:24 PM bp-06c7942f-13be-436a-a9ca-f82122161110 11/9/16 9:38 PM

firefox crashes multiple times a day. mostly it happens when I ttempt to attach a file to an email. I contacted support who asked me to copy and send him (via reply to his email) the last few crash reports which I did. he then never even responded! can you please tell me how to stop these multiple crashes? bp-0cceb6b5-2910-498c-bf51-7defd2161207 12/7/16 5:58 AM bp-ae956b25-d0fc-4028-97f1-fd8042161128 11/28/16 12:41 PM E75DDEBC-799A-43B1-8217-0974A0434DBB 11/25/16 5:18 PM bp-28db87a4-7de4-40a4-b829-893e92161122 11/22/16 10:01 AM bp-0e4c506b-af0b-4c0e-a02a-e98362161122 11/21/16 6:39 PM bp-7fd7c974-524c-4cd4-8dfa-9b7462161116 11/15/16 10:24 PM bp-06c7942f-13be-436a-a9ca-f82122161110 11/9/16 9:38 PM

Alla svar (1)

philipp
philipp
  • Moderator
more options

hi, this is a new crash signature apparently related to new mac hardware. this has no fix yet, but is currently beeing investigated in bug 1320048 - so you might want to follow along there as well...