Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox crashes

  • 2 svar
  • 2 har detta problem
  • 2 visningar
  • Senaste svar av dlegay

dlegay
dlegay
more options

Firefox crashes every few minutes or even seconds, on any website, since 2 days. Nothing I've tried can repare it (reinitializing, cleaning...)

Firefox crashes every few minutes or even seconds, on any website, since 2 days. Nothing I've tried can repare it (reinitializing, cleaning...)

Vald lösning

hi, i'm going to guess that you are a user of trusteer rapport which hooks into firefox and is known to cause many crashes in firefox 45. please check that you are fully updated there or else temporarily disable/uninstall rapport for the moment. please also get in contact with trusteer's support which are usually very quick to respond and fix issues like this: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/browser-crashes

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

philipp
philipp
  • Moderator
more options

Vald lösning

hi, i'm going to guess that you are a user of trusteer rapport which hooks into firefox and is known to cause many crashes in firefox 45. please check that you are fully updated there or else temporarily disable/uninstall rapport for the moment. please also get in contact with trusteer's support which are usually very quick to respond and fix issues like this: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/browser-crashes

dlegay
dlegay Frågans ägare
more options

I uninstalled Trusteer and nothing happens any more ! Thank you.