Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

since upgrading to ver 38.0.1, can't connect to the internet but IE can

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av cor-el

Olufeme
Olufeme
more options

since upgrading to ver 38.0.1, can't connect to the internet but IE can. I tried removing Firefox from the Windows Firewall approved app list and reinstalled it but that did not work. I tried adding a image to this page but for some reason it didn't accept it and just kept giving me the circle going round and round. Here is what the page gives when I try to connect to any website including Firefox.com

Unable to connect

Firefox can't establish a connection to the server at www.xfinity.com. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
since upgrading to ver 38.0.1, can't connect to the internet but IE can. I tried removing Firefox from the Windows Firewall approved app list and reinstalled it but that did not work. I tried adding a image to this page but for some reason it didn't accept it and just kept giving me the circle going round and round. Here is what the page gives when I try to connect to any website including Firefox.com --------------------------------------------------------------------------------------------------------- Unable to connect Firefox can't establish a connection to the server at www.xfinity.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: