Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

On Firefox startup, homepage automatically moves to new page showing Error 404; however backspace button takes me back to homepage; fix?

  • 4 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av dkeltner

dkeltner
dkeltner
more options

Had the same homepage for several years; problem just started a few days ago with no warning. Tried reloading Firefox with no resolution. If I type in the URL for the homepage, it still moves to a new page showing Error 404 and backspace takes me to the homepage, but only with Firefox and only on this computer. Problem does not repeat with either Explorer or Firefox on another computer.

Had the same homepage for several years; problem just started a few days ago with no warning. Tried reloading Firefox with no resolution. If I type in the URL for the homepage, it still moves to a new page showing Error 404 and backspace takes me to the homepage, but only with Firefox and only on this computer. Problem does not repeat with either Explorer or Firefox on another computer.

Vald lösning

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Läs svaret i sitt sammanhang 👍 2

Alla svar (4)

guigs
guigs
more options

Hi dkeltner, Is it possible to change the homepage then change it back to make sure that the url is still current. Please use How to set the home page for quick reference.

dkeltner
dkeltner Frågans ägare
more options

No joy. Again, this only happens with Firefox. And yesterday, it started with another site I visit frequently. Uninstalling and reinstalling Firefox doesn't cure the problem either.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vald lösning

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
dkeltner
dkeltner Frågans ägare
more options

Success. Many thanks.