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On Firefox, I select one of my usual sites on the URL dropdown menu but the page does not load. Please help!

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I click on the Firefox icon on the bottom of my toolbar screen. I go to the URL dropdown menu for my usual sites; I select one but the page will not load and the URL field is blank. It is a hassle to press the up and down arrows to select the site. Please help!

I click on the Firefox icon on the bottom of my toolbar screen. I go to the URL dropdown menu for my usual sites; I select one but the page will not load and the URL field is blank. It is a hassle to press the up and down arrows to select the site. Please help!

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window