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message filters do not trigger

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I run Thunderbird v24.6.0 and some message filters. The message filters aren't triggered when new e-mail arrives but it works if I run the filters manually.

I already compared with my colleague but all settings are the same. It runs perfectly in his Thunderbird.

Any suggestions?

Thanks, Frank

I run Thunderbird v24.6.0 and some message filters. The message filters aren't triggered when new e-mail arrives but it works if I run the filters manually. I already compared with my colleague but all settings are the same. It runs perfectly in his Thunderbird. Any suggestions? Thanks, Frank

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different anti virus?