Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

my firefox has two things on it and I can't force quit it I have no idea whats going on I need help to solving this problem. I just can't get back to its original starting point.

  • 2 одговорa
  • 1 има овај проблем
  • 7 прегледа
  • Последњи одговор послао AnonymousUser

more options

I have listed the problem below. The fire fox will not "force quit" I am on a mac. It says "error has occurred go back to mac store", plus there is an untitled window open as well that won't shut either. I've tried all your help pages and have gotten nowhere. Please help me.

This happened

Just once or twice

Friday may the 7th 2010

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

I have listed the problem below. The fire fox will not "force quit" I am on a mac. It says "error has occurred go back to mac store", plus there is an untitled window open as well that won't shut either. I've tried all your help pages and have gotten nowhere. Please help me. == This happened == Just once or twice == Friday may the 7th 2010 == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

Сви одговори (2)

more options

Please give a screenshot. I just don't understand what "2 things on it" means.

To force quit Firefox, restart operating system.

Then start Firefox in Safe Mode (option+click the icon) (I don't know whether it will have the problem or not). Disable all extensions, close Firefox in Safe Mode and start Firefox in usual mode.


If you incidentally get any crash ID, give it here.