Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

Thunderbird blacklist doesn't seem to be working

  • 2 одговорa
  • 1 има овај проблем
  • 2 прегледа
  • Последњи одговор послао Don Peters

Don Peters
Don Peters
more options

Thunderbird normally does a great job of filtering out spam, but over the past few months I've been getting some spam messages in my inbox. They are all from the same source. So, to combat this, I set up the source in Thunderbird's "blacklist".

I set up my blacklist message rule to filter the "from", and "contains", and the target to: 

  .onmicrosoft.com

Yet I still keep getting these spam e-mails from a source whose "from" contains ".onmicrosoft.com". That doesn't make any sense to me... unless the Thunderbird blacklist feature doesn't work.

As an extra check, I clicked one of those spam messages, them "more", then "view source" to verify that the "from" was indeed ".onmicrosoft.com", and it was. So, what's going on here?

Thunderbird normally does a great job of filtering out spam, but over the past few months I've been getting some spam messages in my inbox. They are all from the same source. So, to combat this, I set up the source in Thunderbird's "blacklist". I set up my blacklist message rule to filter the "from", and "contains", and the target to: .onmicrosoft.com Yet I still keep getting these spam e-mails from a source whose "from" contains ".onmicrosoft.com". That doesn't make any sense to me... unless the Thunderbird blacklist feature doesn't work. As an extra check, I clicked one of those spam messages, them "more", then "view source" to verify that the "from" was indeed ".onmicrosoft.com", and it was. So, what's going on here?

Сви одговори (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

is the filter actually set to run on the account getting the mail? It defaults, if memory serves, to the "local Folders" account.

Don Peters
Don Peters Власник питања
more options

Thanks for the reply Matt. Yes, as far as I know the filter is set to the account. Regarding "local folders", I don't understand that comment, i.e., a message arrives at my inbox and is then filtered. After the filtering process, if I then see it, I can move it to a local folder, and as far as I know, no filtering takes place when I do this move.

BUT... I may have found the problem. Upon closer examination, I see that the whitelist filtering runs before the blacklist filtering, and in my whitelist filtering I have the entry "microsoft.com". Since that's a substring of "onmicrosoft.com", it will pass the white filter test, and never get to the blacklist check. My fix, which I'm testing now, is to change the white filter "microsoft.com" to ".microsoft.com". If that works, the error was on my part in both not realizing the whitelist filtering took place first AND that I had a too simple whitelist filter called simply "microsoft.com". My guess is that scammers might have anticipated this might happen to some!