Thunderbird does not accept old profile, archives, data...
HI I just had a crash and I am trying to recover my emails and account settings. This always worked just fine, just copy the whole folder with all files etc into the appdata/ roaming/... folder. this time however thunderbird just ignores all, no setting, no config, no mails no nothing is recovered. I uninstalled and reinstalled but nothing helps. what can I do?
thanks
Сви одговори (3)
What OS do you use? What version of Thunderbird are you using?
Have you tried using the Profile Manager to allow you to select the profile ? See info here: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-thunderbird-profiles#w_start-the-profile-manager-when-thunderbird-is-closed
HI I use Windows 10 64 bit v1909 I tried Thunderbird 78, uninstalled and installed 68.0, now I run 68.11.0 64 bit. Yes I tried the manager. It says I am using the right profile name ( the one I copied) but none of the mails or settings are being used or shown.
There was a weird bug that could be effecting you. Please try rebuilding the global database: https://support.mozilla.org/en-US/kb/rebuilding-global-database