We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

Unexpected error when logging in to Firefox Sync or trying to reset password

  • 2 одговорa
  • 1 има овај проблем
  • 5 прегледа
  • Последњи одговор послао guigs

gaderaden
gaderaden
more options

Hello,

I am trying to log in to Firefox Sync on my Windows 10 PC. I keep getting the "Unexpected Error" message. When trying to retrieve my password, I get it as well.

I've seen on other forum posts that a spam-filter can be the cause of this but it doesn't seem like email from mozilla or firefox are blocked by my e-mail account.

Hello, I am trying to log in to Firefox Sync on my Windows 10 PC. I keep getting the "Unexpected Error" message. When trying to retrieve my password, I get it as well. I've seen on other forum posts that a spam-filter can be the cause of this but it doesn't seem like email from mozilla or firefox are blocked by my e-mail account.

Сви одговори (2)

Happy112
Happy112
more options

Hi,

Many users are reporting this the past few hours.

I will forward this to an Administrator - but please bear in mind that we're dealing with different time zones.

guigs
guigs
more options

Hi there,

Firefox Sync engineers fixed the issue that was reported in github. Please try again and it should work now!

Thank you for your patience!