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cannot connect email

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dannwls
dannwls
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I have just set up an email account using GoDaddy hosting and I am trying to use Thunderbird to connect as the email client. These are the settings from GoDaddy: I can log into the email using webmail but not with Thunderbird. GoDaddy has no idea what the problem is.

Secure SSL/TLS Settings

(Recommended)

Username: [email protected] Password: Use the email account’s password. Incoming Server: a2plcpnl0807.prod.iad2.secureserver.net •IMAP Port: 993 •POP3 Port: 995

Outgoing Server: a2plcpnl0807.prod.iad2.secureserver.net •SMTP Port: 465


Authentication is required for IMAP, POP3, and SMTP.

I have just set up an email account using GoDaddy hosting and I am trying to use Thunderbird to connect as the email client. These are the settings from GoDaddy: I can log into the email using webmail but not with Thunderbird. GoDaddy has no idea what the problem is. Secure SSL/TLS Settings (Recommended) Username: [email protected] Password: Use the email account’s password. Incoming Server: a2plcpnl0807.prod.iad2.secureserver.net •IMAP Port: 993 •POP3 Port: 995 Outgoing Server: a2plcpnl0807.prod.iad2.secureserver.net •SMTP Port: 465 Authentication is required for IMAP, POP3, and SMTP.

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christ1
christ1
  • Top 25 Contributor
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Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.

This is a public forum. So you'd better remove your email address from your previous post.

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