We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I keep getting rerouted to home page of websites.

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 14 parje
  • Përgjigjja më e re nga cor-el

nsideirish
nsideirish
more options

Recently switched from Chrome to Firefox. Having an issue on certain websites on Firefox.

For example...when I go to Macys.com and attempt to look at certain sections, I get rerouted to the home page of macys.com even though the proper address is in the address bar. (e.g. when I attempt to go to this link: http://www1.macys.com/shop/mens-clothing/mens-pants?id=89&edge=hybrid&cm_sp=us_hdr-_-homepage-_-89_Pants which is the men's pants section, I am rerouted to macys.com).

This happens with various other websites.

Recently switched from Chrome to Firefox. Having an issue on certain websites on Firefox. For example...when I go to Macys.com and attempt to look at certain sections, I get rerouted to the home page of macys.com even though the proper address is in the address bar. (e.g. when I attempt to go to this link: http://www1.macys.com/shop/mens-clothing/mens-pants?id=89&edge=hybrid&cm_sp=us_hdr-_-homepage-_-89_Pants which is the men's pants section, I am rerouted to macys.com). This happens with various other websites.

Krejt Përgjigjet (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.