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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox opens normall, but all functions (typing url, opening bookmark list, accesssing pulldown menus) don't work.

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga MSBlumenthal

MSBlumenthal
MSBlumenthal
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Running Windows 7 and Firefox 15 on my desktop, Firefox apparently opens normally, but almost all functions are disabled (the pulldown menus - file, bookmarks- help, etc.) don't drop, I can't type a url, none of the home-page links work). I've screened for viruses and malware and none were found. I have made no recent changes in plug-ins.

I copied Firefox 15 onto a thumb drive using my laptop and then downloaded it onto my desktop, and my desktop Firefox remains frozen. I don't want to loose my bookmarks and cookies by deleting Firefox completely and reinstalling. What else can I do to restore the functionality??

Running Windows 7 and Firefox 15 on my desktop, Firefox apparently opens normally, but almost all functions are disabled (the pulldown menus - file, bookmarks- help, etc.) don't drop, I can't type a url, none of the home-page links work). I've screened for viruses and malware and none were found. I have made no recent changes in plug-ins. I copied Firefox 15 onto a thumb drive using my laptop and then downloaded it onto my desktop, and my desktop Firefox remains frozen. I don't want to loose my bookmarks and cookies by deleting Firefox completely and reinstalling. What else can I do to restore the functionality??

Zgjidhje e zgjedhur

Well you are actually running Firefox 12, I'd first update to Firefox 15.0.1. Update Firefox to the latest release

Then, after that, reset Firefox, Refresh Firefox - reset add-ons and settings. It won't delete your data, but will probably help the problem.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (2)

user633449
user633449
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Zgjidhja e Zgjedhur

Well you are actually running Firefox 12, I'd first update to Firefox 15.0.1. Update Firefox to the latest release

Then, after that, reset Firefox, Refresh Firefox - reset add-ons and settings. It won't delete your data, but will probably help the problem.

MSBlumenthal
MSBlumenthal I zoti i pyetjes
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I updated to Firefox 16, and it works perfectly - I didn't need to use the Reset Firefox tool.

Amazing!

Thanks for your quick help.