Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Since Firefox 9.0.1 was installed, Firefox is crashing nearly everytime I try to visit a website, please can you help me ? Thanks

  • 2 përgjigje
  • 15 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga eliza2811

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If I try to read my email, it crashes 2 or 3 times before it works. The same with nearly every other website that is required to 'load' up. It never did before Firefox 9.0.1 was installed. I have try un-installing and re-installing, but it is still the same problem. I have checked for malware, spyware and viruses and there are none. It's getting really annoying as I can also be typing an email for example, and it crashes and I have to start again. My computer runs on Vista. Please can you advise me. Thanks. (I'm not too technical minded).

If I try to read my email, it crashes 2 or 3 times before it works. The same with nearly every other website that is required to 'load' up. It never did before Firefox 9.0.1 was installed. I have try un-installing and re-installing, but it is still the same problem. I have checked for malware, spyware and viruses and there are none. It's getting really annoying as I can also be typing an email for example, and it crashes and I have to start again. My computer runs on Vista. Please can you advise me. Thanks. (I'm not too technical minded).

Krejt Përgjigjet (2)

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Zgjidhja e Zgjedhur

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Thank you for your suggestions. I have un-installed the Trusteer Rapport program and so far, so good. No problems with crashing and everything is working so much quicker now. I suppose my computer may be less protected without the Rapport program, but I will run my AVG and Malware programs once per week now and keep them updated. I had no problems when I didn't have the Rapport up to the time when I first installed it. I'm meaning problems with security rather than a slow browser.