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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Sync key lost when trying to save becuase Firefox quit unexpectedly

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 22 parje
  • Përgjigjja më e re nga Ibai

EricaBH
EricaBH
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I am trying to set up my Firefox iphone app and need to enable sync on my macbook (running Lion); however, while trying to save the key, the one that we are warned is not recoverable, FF quit 'unexpectedly' and my key is now lost in cyberspace. I cannot login because I don't have the key, but my account is half made so cannot re- use my email address to start again. I am stuck in my own version of Catch 22.

I am trying to set up my Firefox iphone app and need to enable sync on my macbook (running Lion); however, while trying to save the key, the one that we are warned is not recoverable, FF quit 'unexpectedly' and my key is now lost in cyberspace. I cannot login because I don't have the key, but my account is half made so cannot re- use my email address to start again. I am stuck in my own version of Catch 22.

Krejt Përgjigjet (1)

Ibai
Ibai
  • Administrator
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Hi Erica,

If your Macbook is properly configured already you can access Preferences and then Sync tab. From there, click on the Manage Account drop down and select Recovery Key.

https://support.mozilla.org/en-US/kb/how-do-i-manage-my-firefox-sync-account#w_where-can-i-find-my-recovery-key