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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox stopped working and hangs upon startup

  • 3 përgjigje
  • 2 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Tim

Doc92392
Doc92392
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First, a problem with iTunes - could not access the iTunes store. Uninstalled iTunes and re-installed, then Firefox hung up, had to close with Task Manager. After that Firefox hangs on startup. Have uninstalled and re-installed Firefox, still hangs on startup. Using Windows 7 OS.

First, a problem with iTunes - could not access the iTunes store. Uninstalled iTunes and re-installed, then Firefox hung up, had to close with Task Manager. After that Firefox hangs on startup. Have uninstalled and re-installed Firefox, still hangs on startup. Using Windows 7 OS.

Krejt Përgjigjet (3)

Tim
Tim
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Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

Doc92392
Doc92392 I zoti i pyetjes
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Firefox will not load to start in safe mode - it is just a blank white screen with no radio buttons or icons on it and the circling icon for loading.

I deleted my old profile and uninstalled Firfox and tried downloading again, but the same problem exists. I am currently using IE as my browser, but prefered Firefox (when it worked). It seems the new version is the problem.

Tim
Tim
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Can you attach a screenshot showing what appears?