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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Cant get into Comcast Inbox from PreviewPage and told Firefox is corrupted as works fine on IE

  • 1 përgjigje
  • 3 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga the-edmeister

Dreamwood
Dreamwood
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I have two other comcast email accounts that I can access normally but my home account after recognizing password will not progress beyond the "PREVIEW INBOX" page. Comcast has tried and all works fine on their end. I can access home account normally on Internet Explorer. Tech told me sounds as if Mozilla has become corrupted and I must completely uninstall and then re-install. Don't want to loose all my bookmarks/links/etc. Anything else I can do to fix this? Thank you.

I have two other comcast email accounts that I can access normally but my home account after recognizing password will not progress beyond the "PREVIEW INBOX" page. Comcast has tried and all works fine on their end. I can access home account normally on Internet Explorer. Tech told me sounds as if Mozilla has become corrupted and I must completely uninstall and then re-install. Don't want to loose all my bookmarks/links/etc. Anything else I can do to fix this? Thank you.

Krejt Përgjigjet (1)

the-edmeister
the-edmeister
  • Moderator
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Switch to the Xfinity Connect Lite interface in Xfinity preferences when using IE. Then you will be able to get beyond the Preview Inbox.