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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I tried creating a new profile to fix my firefox crash issue as well as reinstalling it, is there anything else I can do to fix it?

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caravoss
caravoss
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When I try to open firefox it immediately crashes and says "Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts." There is no crash ID. I tried to submit a report yesterday, but received no email that it was received. I do not know how long it normally takes for a response. Anyway, I have Windows Vista. I tried reinstalling firefox, which did not work. I followed the steps of creating a new profile and did not try to bring any of my saved settings over to the new profile. Firefox opened, but when I tried to go to comcast.net it immediately closed and came up with the same exact crash error.

When I try to open firefox it immediately crashes and says "Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts." There is no crash ID. I tried to submit a report yesterday, but received no email that it was received. I do not know how long it normally takes for a response. Anyway, I have Windows Vista. I tried reinstalling firefox, which did not work. I followed the steps of creating a new profile and did not try to bring any of my saved settings over to the new profile. Firefox opened, but when I tried to go to comcast.net it immediately closed and came up with the same exact crash error.

Krejt Përgjigjet (3)

cor-el
cor-el
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Do you have Comcast "Constant Guard" ?

caravoss
caravoss I zoti i pyetjes
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No, I do not have comcast constant guard.

cor-el
cor-el
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You do not get a response if you submit a crash report.

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

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