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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

WHY HAVE YOU NOT ANSWERED MY FIRST QUESTION?

  • 4 përgjigje
  • 1 e ka hasur këtë problem
  • 27 parje
  • Përgjigjja më e re nga Plankwing

Plankwing
Plankwing
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I asked why FFv6 update would not run then caused FF to refuse to run. No answer. Why? Poor customer service. Since, I downloaded v6 and "installed"; now, instead of running, I get "Error: Platform version '5.0' is not compatible with/minVersion > = 6.0/maxVersion < = 6.0" and FF won't run at all. I had to use IE to get to GooChrome and am using it to communicate with you. And, when I tried to leave a "comment" you returned "Cannot use this version, have to use the latest version of FF." Sheeesh! HOW DUMB IS THAT?!?!

I asked why FFv6 update would not run then caused FF to refuse to run. No answer. Why? Poor customer service. Since, I downloaded v6 and "installed"; now, instead of running, I get "Error: Platform version '5.0' is not compatible with/minVersion > = 6.0/maxVersion < = 6.0" and FF won't run at all. I had to use IE to get to GooChrome and am using it to communicate with you. And, when I tried to leave a "comment" you returned "Cannot use this version, have to use the latest version of FF." Sheeesh! HOW DUMB IS THAT?!?!

Krejt Përgjigjet (4)

Andrew
Andrew
  • Moderator
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So firefox won't open at all?

the-edmeister
the-edmeister
  • Moderator
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Original support request is here.
https://support.mozilla.com/en-US/questions/864099

Andrew
Andrew
  • Moderator
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Locking - Original Question https://support.mozilla.com/en-US/questions/864099

Plankwing
Plankwing I zoti i pyetjes
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No, it will not run. I included the error message in my "question." As for "poor customer service," I thought this "question" system was going to Mozilla and not a Firefox forum. Please count that comment withdrawn.

Ndryshuar nga Plankwing