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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

firefox crashes every time I open it and try to go between pages, I can not use firefox, help

  • 3 përgjigje
  • 52 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga MikeyrInFL

mkupfx
mkupfx
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I converted my new computer from an old one about a week ago. Every time I open Firefox, it either crashes immediately or once I try to go between pages it crashes. I get a window that says Firefox quite Unexpectedly. Apple Care worked on this with me. We opened Firefox in Test Mode, the crashes did not happen. I would like to use Firefox, it is much better than Safari, but not being able to get help for Firefox; I have no choice. I don't know how to submit information to Mozilla, therefore I have no crash ID.

I converted my new computer from an old one about a week ago. Every time I open Firefox, it either crashes immediately or once I try to go between pages it crashes. I get a window that says Firefox quite Unexpectedly. Apple Care worked on this with me. We opened Firefox in Test Mode, the crashes did not happen. I would like to use Firefox, it is much better than Safari, but not being able to get help for Firefox; I have no choice. I don't know how to submit information to Mozilla, therefore I have no crash ID.

Zgjidhje e zgjedhur

With Test mode, do you mean starting Firefox in Safe mode ?

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (3)

cor-el
cor-el
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Zgjidhja e Zgjedhur

With Test mode, do you mean starting Firefox in Safe mode ?

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
mkupfx
mkupfx I zoti i pyetjes
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Thank you so much!

MikeyrInFL
MikeyrInFL
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I am not clear on whether you are describing a crash with a crash message or just sudden closing of FF. In my case, it's a sudden closing of FF. If I open FF usig the icon in my quick launch bar, it's fine until I change the URL, then it closes. If I open FF from a link in any email, FF opens and immediately closes. Does the same advice apply to my specific situation? Thanks.