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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Emails won't send

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga sfhowes

Skippyrosa
Skippyrosa
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Emails won't send. My provider is Eastlink.ca Many times when I try to send an email using Thunderbird, I get this msg. 

Sending of message failed.

An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: csp02.eastlink.ca Eastlink ELOB5014: Maximum failed authentication attempts from 96.30.131.2 has been exceeded.

It often happens the first time I try to send an email. Sometimes I can send it if I do a RESTART of the computer. Sometimes that doesn't work either. The only thing I can do is to copy the email into Eastlink Webmail, and then it always sends. However this is a very BIG nuisance!! Especially when I'm in a hurry. Thunderbird has been doing this for several weeks now. I don't know what to do. Thank you. Skippy Mardon in Canada

Emails won't send. My provider is Eastlink.ca Many times when I try to send an email using Thunderbird, I get this msg. Sending of message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: csp02.eastlink.ca Eastlink ELOB5014: Maximum failed authentication attempts from 96.30.131.2 has been exceeded. It often happens the first time I try to send an email. Sometimes I can send it if I do a RESTART of the computer. Sometimes that doesn't work either. The only thing I can do is to copy the email into Eastlink Webmail, and then it always sends. However this is a very BIG nuisance!! Especially when I'm in a hurry. Thunderbird has been doing this for several weeks now. I don't know what to do. Thank you. Skippy Mardon in Canada

Krejt Përgjigjet (1)

sfhowes
sfhowes
  • Top 10 Contributor
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What are your settings? You should have: mail.eastlink.ca on port 465, SSL/TLS security, authentication = normal password, User Name = email address.

https://my.eastlink.ca/customer-support/internet/setting-up-my-internet/configuring-my-email/version/2

If you have that and still can't send, state your antivirus app. If it's not Windows Security, try running Windows in safe mode (which bypasses startup apps like antivirus).