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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Why can't I change my primary email?

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  • Përgjigjja më e re nga James

mskity333
mskity333
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Why can't I change my primary email address on my account? That email is not secure. I need to change it. Right now my options are to delete my firefox account entirely, or keep it connected and let myself continue to be hacked now that my email has been compromised.

Where do I go to change it? It's not under settings like the help articles say. There is no option to change it.

Why can't I change my primary email address on my account? That email is not secure. I need to change it. Right now my options are to delete my firefox account entirely, or keep it connected and let myself continue to be hacked now that my email has been compromised. Where do I go to change it? It's not under settings like the help articles say. There is no option to change it.

Krejt Përgjigjet (2)

Dropa
Dropa
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To change login email for Firefox account requires the Primary email provider access to verify changes and if you no longer have access to that Primary email account and no secondary email is provided there nothing more that can be done here. What happened to your email provider account isn't a Firefox issue but your online email provider to resolve.

James
James
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mskity333 said
Where do I go to change it? It's not under settings like the help articles say. There is no option to change it.

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts

also https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts