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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Amazon Prime Video won't play.

  • 4 përgjigje
  • 2 e kanë hasur këtë problem
  • 10 parje
  • Përgjigjja më e re nga jonzn4SUSE

hampshiredesign
hampshiredesign
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Amazon Prime Video returns an error saying that I need to install the latest version of my browser. I have your 102.5.0esr which you state is fully updated.

Amazon Prime Video returns an error saying that I need to install the latest version of my browser. I have your 102.5.0esr which you state is fully updated.

Krejt Përgjigjet (4)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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You should be on 107.0.1, I have the same version macbook pro 10.13.6. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Ndryshuar nga jonzn4SUSE

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You may need a newer Widevine version.

Make sure you have updated the Widevine plugin to the latest version (4.10.2557.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.

hampshiredesign
hampshiredesign I zoti i pyetjes
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Thank you both for responding. Installing the latest version of the browser did the trick. Prior to posting my question, I checked "About Firefox". It informed me that I had 102 and that Firefox was up to date. Hence, my going no further down that road. Thanks again.

jonzn4SUSE
jonzn4SUSE
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Mark it as resolved and enjoy.