Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Can't import data from earlier Thunderbird installation

  • 2 përgjigje
  • 4 e kanë hasur këtë problem
  • 13 parje
  • Përgjigjja më e re nga gp

more options

I have a new desktop running Windows 10. I've had Thunderbird as a mail client for years, but I can't import the old settings from the old computer. Part of it is that I have only the default profile to work from; I no longer have access to the entire older installation.

I've tried two ways: Import from another Thunderbird installation, but it apparently does not recognize that default profile file. I get an error message saying: "Import failed unexpectedly, more information may be available in the Error Console." However, there is no indication of where I can find the Error Console.

So I tried setting up a new account, with the old password and user name, which I can still use to access my inbox online. But I get another error message saying the password is not correct. No matter what I change it to, whether the secure mail key or the latest password, it says the password is incorrect.

Please help!

I have a new desktop running Windows 10. I've had Thunderbird as a mail client for years, but I can't import the old settings from the old computer. Part of it is that I have only the default profile to work from; I no longer have access to the entire older installation. I've tried two ways: Import from another Thunderbird installation, but it apparently does not recognize that default profile file. I get an error message saying: "Import failed unexpectedly, more information may be available in the Error Console." However, there is no indication of where I can find the Error Console. So I tried setting up a new account, with the old password and user name, which I can still use to access my inbox online. But I get another error message saying the password is not correct. No matter what I change it to, whether the secure mail key or the latest password, it says the password is incorrect. Please help!

Krejt Përgjigjet (2)

more options

I finally figured it out. I had to go into my account online (My AT&T) and muddle through until I found the section where I can set up a new secure mail key.

At least I can now download my incoming email.

more options

Thanks for closing this report by setting your reply as solution. For your information, the error console is under Tools / dev tools.