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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox is charging my PayPal account. I am requesting refund

  • 1 përgjigje
  • 0 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga James

klhaven
klhaven
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I just saw that I am getting charged almost $60 for Firefox, both in 2021 & just now in 2022. All these years I thought it was free. I would like these charges refunded as I haven’t used Firefox or my computer the last two years.

I just saw that I am getting charged almost $60 for Firefox, both in 2021 & just now in 2022. All these years I thought it was free. I would like these charges refunded as I haven’t used Firefox or my computer the last two years.

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James
James
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  • Top 10 Contributor
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The web browser Firefox for desktop Windows, macOS, and Linux and mobile versions for Android and iOS are 100% free to install and use.

This sounds like you paid for Mozilla VPN ? as a 12 month subscription plan is $59.88 US total.

You can read the FAQ on https://www.mozilla.org/products/vpn/ and the Billing & Payments articles at https://support.mozilla.org/en-US/products/firefox-private-network-vpn/payments

If this is indeed about the Mozilla VPN then since it is one of Mozilla's premium products you should post a new thread for help in Mozilla VPN section using https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form

This section you posted in is for support of Firefox for iOS (iPhone/iPad).

Ndryshuar nga James