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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

All folders disappeared

  • 1 përgjigje
  • 0 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Toad-Hall

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Since yesterday all of my folders in thunderbird disappeared! So I can not see anymore my emails. They are not completly disappeared, because if I use the search option in thunderbird to find a email, the email apear. Calendar and addressbook work normaly. I checked different view options but none of them work and I keep not seeing my folders. Can it be that the problem has arisen due to the last update from thunderbird?

Since yesterday all of my folders in thunderbird disappeared! So I can not see anymore my emails. They are not completly disappeared, because if I use the search option in thunderbird to find a email, the email apear. Calendar and addressbook work normaly. I checked different view options but none of them work and I keep not seeing my folders. Can it be that the problem has arisen due to the last update from thunderbird?

Zgjidhje e zgjedhur

Try this:


  • Menu icon > Help > More TRoubleshooting Information
  • Under 'Application Basics' about half way down is 'Profile Folders' - click on 'Open Folder'
  • In mac this might be called 'Open Finder'

It opens a new window showing the contents of the 'profile name' folder.

* Exit Thunderbird.

In the 'profile name ' folder, delete the following files:

  • folderCache.json
  • folderTree.json
  • session.json
  • xulstore.json

Start Thunderbird.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (1)

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Zgjidhja e Zgjedhur

Try this:


  • Menu icon > Help > More TRoubleshooting Information
  • Under 'Application Basics' about half way down is 'Profile Folders' - click on 'Open Folder'
  • In mac this might be called 'Open Finder'

It opens a new window showing the contents of the 'profile name' folder.

* Exit Thunderbird.

In the 'profile name ' folder, delete the following files:

  • folderCache.json
  • folderTree.json
  • session.json
  • xulstore.json

Start Thunderbird.