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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Cannot log into Facebook

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

philipp.leite
philipp.leite
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See above. I'm able to log into it on other browsers, but on Firefox I only get a "Login Error. An unexpected error occurred. Please try logging in again."

See above. I'm able to log into it on other browsers, but on Firefox I only get a "Login Error. An unexpected error occurred. Please try logging in again."

Krejt Përgjigjet (3)

Zmingong
Zmingong
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Hi philipp.leite,

A third-party plugin may be causing problems for Firefox when working with Facebook. You can try to disable some of the add-ons (if you have any) or you can try to clear cookies and site data by going [Settings -> Privacy & Security -> Cookies and Site Data -> Clear Data] and restart the browser to see if it help.

Another option you can try Firefox Safe Mode to troubleshoot: https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Hope it helps you!

philipp.leite
philipp.leite I zoti i pyetjes
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This seems to be a very general response. I've tried this, and various other things, including un-and-re-installing the application, logging in through private windows, on another machine, etc. No luck.

Ndryshuar nga philipp.leite

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window