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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Email

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 6 parje
  • Përgjigjja më e re nga YongHan

hhoffmann1
hhoffmann1
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I can't get into my email account, I get a message "Failed to load javascript". This is in Outlook. My computer has the Windows Vista program.

I can't get into my email account, I get a message "Failed to load javascript". This is in Outlook. My computer has the Windows Vista program.

Krejt Përgjigjet (3)

YongHan
YongHan
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Hello hhoffmann1,

Firstly, let's check if the issue might be caused by extensions. To do so, press down the SHIFT button while launching the Firefox browser to open Firefox in Troubleshooting Mode. In this mode, all extensions will be temporarily disabled.

Afterwards, try to open your Email account again and see if the issue is solved. If it is, then the issue is caused by one of your extensions you installed, so now you can then disable that extension.

Hopefully this answer solves your issue, and if it does, kindly mark this answer as the solution (solved)! If not, kindly report back so I can help!

hhoffmann1
hhoffmann1 I zoti i pyetjes
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Sorry this didn't solve my problem. Still the same.

YongHan
YongHan
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Hello hhoffmann1,

Sorry to hear that, can you check if the "shield" icon on the left of your address bar is purple when you are accessing outlook? If so, the Enhanced Tracking Protection might be blocking content!