can not receive emails.
Can not receive emails for [email edited from public] @fairpoint.net. Please call to help walk me through this. I am not tech savy. Thank you.
Ndryshuar
Krejt Përgjigjet (1)
You need to supply information so the forum can understand your setup.
What OS are you using? Windows 10 or MAC OS ? What version of Thunderbird are you using? Did the problem occur immediately after a Thunderbird update? What Anti-Virus product are you using? Are you talking about an Imap or Pop mail account? Is the problem only with receiving email or is there a problem sending as well? Do you have other mail accounts/email address which are receiving ok - so it is just the one account ? Is Thunderbird in Online mode? - If it is Offline then that explains why there is no access to internet. What error message do you get when you try to 'Get Messages'? - post image of it.
What server settings are you using - post info of the following: In Thunderbird
- Help > More Troubleshooting Information
- Scroll down to 'Mail and News Accounts' section
- Copy all the data and post it into this forum question.