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Incomplete logout of CRA website

  • 6 përgjigje
  • 1 e ka hasur këtë problem
  • 15 parje
  • Përgjigjja më e re nga FredMcD

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Starting recently, when logging out of the CRA website I get an error message: Internal Error occurred while trying to process the request. Transaction ID: 23396ab9-75048222-f6e4458d-32d854af-930aceed-a9 failed. If I open another Tab to login again I still am. The only way to close my access is to close the browser and reopen. Logout works properly in IE.

Starting recently, when logging out of the CRA website I get an error message: Internal Error occurred while trying to process the request. Transaction ID: 23396ab9-75048222-f6e4458d-32d854af-930aceed-a9 failed. If I open another Tab to login again I still am. The only way to close my access is to close the browser and reopen. Logout works properly in IE.

Zgjidhje e zgjedhur

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (6)

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Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 31.0.0.122

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Zgjidhja e Zgjedhur

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

You can try to enable third-party cookies temporarily as a test or alternatively create a cookie "Allow for Session" exception to see if that works.

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I tried changing the permissions and now have a new error, Error 401 - Unauthorized I will try clearing the cache and removing cookies next.

cor-el said

This issue can be caused by corrupted cookies or cookies that are blocked.
  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"
You can try to enable third-party cookies temporarily as a test or alternatively create a cookie "Allow for Session" exception to see if that works.
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Done & fixed! Thank you very much!

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Glad to help. Safe Surfing.