Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox has just stopped working properly when I search on click on a link nothing happens - new download and up date yesterday - MS browsers operating OK

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 6 parje
  • Përgjigjja më e re nga Shadow110

252ch
252ch
more options

example put youtube address in address bar and clicked - nothing happened https://www.youtube.com/watch?v=DXNnXAd-WVE for 5 minutes + closed App then reopened and tried again - clicked on YouTube (Top Site) and again nothing seemed to happen then while I was typing this Firefox opened the original page https://www.youtube.com/watch?v=DXNnXAd-WVE but all that was shown was a blank video screen with the downloading circle 5 minutes later no change - so what is blocking the system? and retaining old data ?

example put youtube address in address bar and clicked - nothing happened https://www.youtube.com/watch?v=DXNnXAd-WVE for 5 minutes + closed App then reopened and tried again - clicked on YouTube (Top Site) and again nothing seemed to happen then while I was typing this Firefox opened the original page https://www.youtube.com/watch?v=DXNnXAd-WVE but all that was shown was a blank video screen with the downloading circle 5 minutes later no change - so what is blocking the system? and retaining old data ?

Krejt Përgjigjet (1)

Shadow110
Shadow110
more options

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.