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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Can Mozilla recover for me a lost downloaded .json file from it's archive of downloaded on my Firefox account?

manonfir3
manonfir3
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I had a .json file saved/downloaded, on my SSD, which eventually got corrupted, now being that I cant recover it from the disk, I was wandering if Mozilla can offer this support and recover it for me from their archive of downloaded/saved files. The file In question was downloaded/saved nearly 2 months ago and in my Firefox sync, download section it seems that the archive shows the downloads with two weeks after. Thank you!

I had a .json file saved/downloaded, on my SSD, which eventually got corrupted, now being that I cant recover it from the disk, I was wandering if Mozilla can offer this support and recover it for me from their archive of downloaded/saved files. The file In question was downloaded/saved nearly 2 months ago and in my Firefox sync, download section it seems that the archive shows the downloads with two weeks after. Thank you!

Krejt Përgjigjet (2)

Shadow110
Shadow110
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Hi, that is not how Sync works, it Syncs 2 devices to share the same data. Note if you are using this as a backup you will loose your data.

Also Mozilla does not have anything to do with what you downloaded through it's Firefox Browser.

Sorry, that is just not how things work. Mozilla does not monitor you using Firefox.

Please let us know if this solved your issue or if need further assistance.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi manonfir3, when you Sync download history, it is just the information about the download (URL, date/time, size, etc.) that you can see when you "Show All Downloads" in Firefox. Sync does not upload the actual files.

If you right-click the download on the list and use Copy Download Link, can you use that link in Firefox to re-download the file again?