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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I go to Options, Firefox Account, Manage Account, Secondary Account: none displayed; enter a Secondary Account and get "Account Already Exists", but no display.

  • 3 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Michal Stanke

DJMcKinney
DJMcKinney
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Firefox account has the user email hacked. I want to change the address, but keep the existing emails, contacts, etc. Firefox info is that I can add a Secondary Account, then use their "Make Primary"feature. I go thru Options, Firefox Account, Manage Account and the Secondary Account doesn't display any. When I enter a secondary account address, I get "Account Already Exists" message, but no display.

Firefox account has the user email hacked. I want to change the address, but keep the existing emails, contacts, etc. Firefox info is that I can add a Secondary Account, then use their "Make Primary"feature. I go thru Options, Firefox Account, Manage Account and the Secondary Account doesn't display any. When I enter a secondary account address, I get "Account Already Exists" message, but no display.

Krejt Përgjigjet (3)

Michal Stanke
Michal Stanke
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Hi DJMcKinney.

Seems like there is already an account created with the same email address address you want to add as your secondary. Can that be the situation?

DJMcKinney
DJMcKinney I zoti i pyetjes
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Turns out that was the problem, so I deleted that account and successfully re-entered it as the Secondary Account. However, my Manage Account won't display the "Make Primary" option, so I can't change it to Primary.

Michal Stanke
Michal Stanke
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From what I know changing primary address is not enabled globally yet. According to Change the primary email address on your Mozilla account, you have to visit https://accounts.firefox.com/settings?canChangeEmail=true to see the option there.