Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox window does not appear

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Sonnyliew

Sonnyliew
Sonnyliew
more options

After the new update, Firefox no longer functions - when I click to open it, it shows up in the taskbar, but the browser window itself does not appear on screen. When I hover the mouse arrow over the taskbar tab, the window popup shows a blank blue image. I've tried uninstalling (both via the control panel, and my manually deleting the Mozilla installation folder), but the problem persists. Re-installing an older version of Firefox allowed it to work again - but once I tried updating, the same problem returned. I run a Windows 10 Home edition, 64-bit OS.

After the new update, Firefox no longer functions - when I click to open it, it shows up in the taskbar, but the browser window itself does not appear on screen. When I hover the mouse arrow over the taskbar tab, the window popup shows a blank blue image. I've tried uninstalling (both via the control panel, and my manually deleting the Mozilla installation folder), but the problem persists. Re-installing an older version of Firefox allowed it to work again - but once I tried updating, the same problem returned. I run a Windows 10 Home edition, 64-bit OS.

Krejt Përgjigjet (2)

Shadow110
Shadow110
more options

This the best way to uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

Sonnyliew
Sonnyliew I zoti i pyetjes
more options

I went through all the above steps but the problem persists. The browser windows just won't appear.