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Can't access regular email imap account - password not correct

  • 2 përgjigje
  • 4 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga jcutler

jcutler
jcutler
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I ordinarily use Outlook Express for my windstream email account. Cannot access that account via Thunderbird. Says "Login to server imap.windstream.net failed" Options Retry / Enter new Password / Cancel NONE of the passwords I use for access to various Windstream logins work. There is no option to change/reset password.

Since I can't access email through Thunderbird, you will have to email me at [email protected] so I can read it through Outlet Express

I ordinarily use Outlook Express for my windstream email account. Cannot access that account via Thunderbird. Says "Login to server imap.windstream.net failed" Options Retry / Enter new Password / Cancel NONE of the passwords I use for access to various Windstream logins work. There is no option to change/reset password. Since I can't access email through Thunderbird, you will have to email me at [email protected] so I can read it through Outlet Express

Zgjidhje e zgjedhur

OE? So you're using XP? What's the reason for switching to Thunderbird?

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post. To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?

Please post back with this information and any other questions you might have.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (2)

Zenos
Zenos
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Zgjidhja e Zgjedhur

OE? So you're using XP? What's the reason for switching to Thunderbird?

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post. To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?

Please post back with this information and any other questions you might have.

Ndryshuar nga Zenos

jcutler
jcutler I zoti i pyetjes
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Thanks for your suggestions, but...

before I got your reply the problem "fixed itself" - I tried deleting my email account in Thunderbird and creating a new one (which happened pretty much automatically - I didn't need to make any guesses about incoming and outgoing mail server names, server port numbers, etc.). And Thunderbird went right to my email...!

I am currently running XP (and had installed and used Thunderbird in the past) but I'm getting ready to move to Win10 on a different computer. I haven't (yet) switched to Thunderbird, but will when I start using Win10. I will take the XP off-line so won't be able to use it for email.

My efforts to use Thunderbird today on the XP involved experimenting with font sizes for a friend, but then Thunderbird couldn't get to my email.!!