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help me, my bookmarks and password are not sync after chage of laptop

  • 3 përgjigje
  • 2 e kanë hasur këtë problem
  • 10 parje
  • Përgjigjja më e re nga the-edmeister

vRay
vRay
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I change my mac fro a newer one, then I sync my bookmarks and passwrod with my firefox account, then I disconect the old laptop from my firefox account then I setup my account and reset my firefox account password for secutiry reasons on my nex mac, then I sync all but nothing happens, no bookmarks no themes no nothing was sync, help me please.

I change my mac fro a newer one, then I sync my bookmarks and passwrod with my firefox account, then I disconect the old laptop from my firefox account then I setup my account and reset my firefox account password for secutiry reasons on my nex mac, then I sync all but nothing happens, no bookmarks no themes no nothing was sync, help me please.

Krejt Përgjigjet (3)

the-edmeister
the-edmeister
  • Moderator
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Sync data is encrypted before it leaves your device for the Sync server - that encryption uses the Sync account password. Change the password and the data can't be decrypted, so the data is erased from the Sync server as beinf useless.

See the screenshot and see the warning

vRay
vRay I zoti i pyetjes
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Hi there, thanks on your kind response,

so I don't get it so you are telling me that because I change the encryption of firefox account to sync password all the data was wipe out?it means that all my bookmarks are gone?

the-edmeister
the-edmeister
  • Moderator
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Yes, your data is gone if you changed your Password for Sync. There is a warning about that (as in the screenshot), but it seems that many users either don't read it or they don't understand it,